Terms of Use

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Please read these Terms of Use carefully before using the website and services of Zivzlaen. By accessing or using our website and services, you agree to be bound by these Terms of Use.

1

Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our website and services.

2

Services Description

Zivzlaen provides professional decluttering and organization services for homes and offices. Our services include but are not limited to:

  • Home decluttering and organization
  • Office workspace organization
  • Storage solutions design and implementation
  • Donation and disposal coordination
  • Maintenance sessions

The specific services to be provided will be agreed upon between Zivzlaen and the client prior to commencement of work.

3

Service Agreements

For all decluttering and organization projects, we will provide a written service agreement outlining:

  • Scope of services to be provided
  • Pricing and payment terms
  • Project timeline
  • Cancellation policy
  • Client responsibilities

This service agreement must be agreed upon and signed before work commences.

4

Booking and Cancellations

Booking: Services must be booked at least 48 hours in advance, subject to availability. A 50% deposit is required to secure your booking.

Cancellations: If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Cancellations with less than 24 hours' notice will be subject to a cancellation fee of 25% of the total service cost.

5

Payment

Payment terms are as follows:

  • 50% deposit upon booking
  • Remaining balance due upon completion of services
  • For projects over $1,000, a payment plan may be arranged
  • Accepted payment methods: Credit/debit cards, bank transfers, and checks

All prices are subject to change without notice. However, prices quoted in a signed service agreement will be honored.

6

Client Responsibilities

Clients are responsible for:

  • Being present during the decluttering process or designating a representative with decision-making authority
  • Making final decisions regarding items to keep, donate, or discard
  • Providing a safe working environment
  • Disclosing any relevant information about the space (e.g., water damage, pests)
  • Making timely decisions to maintain project timeline
7

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Zivzlaen and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this website or any portion of it without our explicit written permission.

8

Limitation of Liability

Zivzlaen shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services or website.

While we take utmost care with your belongings, Zivzlaen is not responsible for any damage that may occur during the decluttering and organization process, unless such damage is a direct result of our negligence.

9

Indemnification

You agree to indemnify and hold Zivzlaen and its affiliates, officers, agents, employees, and partners harmless from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your violation of these Terms of Use.

10

Modifications to Terms

We reserve the right to modify or replace these Terms of Use at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of our website and services following the posting of any changes constitutes acceptance of those changes.

11

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the United States of America and the laws of the District of Columbia, without regard to its conflict of law provisions.

12

Contact Information

If you have any questions about these Terms of Use, please contact us:

Email: contact@zivzlaen.world
Phone: +1 202-456-1111
Address: 1600 Pennsylvania Avenue NW, Washington, DC 20500, United States of America